Survey Tools

Turn client feedback into actionable insights

Create professional surveys that do more than collect responses. AI analysis automatically summarizes feedback, recommends next steps, and generates follow-up emails to keep your relationships strong.

AI Analysis

Automated summaries

Pre-Built Templates

Quick setup

Send Anywhere

From any record

Auto Follow-Ups

Scheduled emails

Feedback
Follow-up
Lead-Gen

Stop Guessing What Your Clients Think

Most agents send surveys and never look at the responses—or worse, collect feedback but have no system to act on it. Survey responses sit in inboxes, buried and forgotten, while opportunities for improvement and relationship-building slip away.

Every response is a chance to strengthen relationships, catch issues early, and demonstrate that you genuinely care about client experience.

Feedback Surveys

Gather client satisfaction and testimonials after transactions

Follow-Up Surveys

Check in with past clients and nurture ongoing relationships

Lead Generation Surveys

Qualify prospects and capture valuable buyer/seller intent

Three survey types designed specifically for real estate professionals who want to stay connected with their sphere.

AI-Powered Intelligence

Every survey response gets the AI treatment—turning raw feedback into actionable business intelligence:

Automatic Summaries

AI analyzes each response and creates a concise summary highlighting key feedback, sentiment, and important details so you can understand the response at a glance.

Recommended Tasks

Based on survey responses, AI suggests specific next actions—whether it's scheduling a call, sending additional information, or creating a follow-up opportunity.

Smart Follow-Up Emails

AI generates personalized follow-up email responses tailored to each survey submission. Review, edit, and schedule them with one click—or let them send automatically.

Deploy Your Way

Choose how you want to distribute surveys based on your workflow and goals:

Direct Survey Links

Generate a unique link to your survey landing page and share it anywhere—email, text, social media, or in person. Perfect for broad distribution.

Embed with iFrame

Embed surveys directly into your website, blog posts, or landing pages using a simple iframe code snippet. Keep visitors on your site while collecting responses.

Send from Records

Send surveys directly from contact, lead, or vendor records with one click. Survey responses automatically link back to the record for complete context.

Start Fast with Templates

Choose from pre-built survey templates designed for real estate, or build your own from scratch:

Post-Transaction Feedback

Collect testimonials and identify areas for improvement after closing

Buyer Intent Survey

Qualify prospects and understand their timeline and preferences

Seller Readiness Check

Assess seller motivation and property details early in the process

Annual Check-In

Stay top-of-mind with past clients and uncover new opportunities

Vendor Feedback

Evaluate service providers and maintain your vendor network quality

Custom Surveys

Build surveys from scratch with custom questions for any purpose

Turn Feedback into Results

Professional surveys help you:

Strengthen Relationships

Show clients you care about their experience and opinions

Catch Issues Early

Identify problems before they become negative reviews or lost referrals

Collect Testimonials

Automatically gather positive feedback you can use in marketing

Generate Referrals

Identify satisfied clients most likely to send you business

Qualify Leads

Understand prospect needs and prioritize your follow-up efforts

Save Time

AI handles analysis and follow-up suggestions automatically

Improve Service

Get actionable feedback to enhance your client experience

Stay Connected

Maintain regular touchpoints with your sphere of influence

Surveys That Work For You

Stop letting valuable client feedback slip through the cracks. Closing Cloud's survey tools combine professional templates, AI-powered analysis, and automated follow-ups to turn every response into relationship-building opportunities and actionable insights.

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Closing Cloud is a user-friendly, cloud-based real estate CRM designed with cutting-edge technology to streamline and enhance your real estate operations.

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